Privacy Policy — bd788

bd788 collects personal data from users in three principal ways: information you provide directly during account registration and use of the platform, information collected automatically as you interact with our services, and information provided by third-party partners such as payment processors for identity and fraud verification purposes.

Information you provide directly to bd788:

• Registration data: Your legal full name, date of birth, mobile phone number registered in Bangladesh, and email address.
• Identity verification (KYC) documents: National Identity Card (NID), passport, or other government-issued documents submitted for age and identity verification.
• Payment information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details, or other payment identifiers used to process deposits and withdrawals. bd788 does not store full card numbers or full bank account numbers — only the last four digits and payment method type are retained for reference.
• Communications: Records of your correspondence with bd788 customer support including email content, chat transcripts, and call logs where applicable.
• Responsible gaming preferences: Deposit limit settings, self-exclusion requests, and cooling-off period elections made through the platform's responsible gaming tools.

Information collected automatically when you use bd788:

• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and preferred language settings.
• Usage data: Pages visited, games played, bet amounts and outcomes, session duration, click patterns, and navigation paths within the platform.
• Session identifiers: Cookies and similar local storage technologies used to maintain your logged-in session and personalise your platform experience.
• Transaction logs: Full records of all deposits, withdrawals, bets placed, and bonus activations associated with your account.

bd788 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided personal data, the account will be closed and the data deleted in accordance with our age verification policy. For more information, please see our Terms & Conditions.

bd788 uses the personal data we collect only for clearly defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The specific purposes for which bd788 processes personal data are as follows:

• Account creation and management: To register your account, verify your identity and age, manage your profile, and maintain the security of your login credentials.
• Processing transactions: To receive deposits, process withdrawal requests to your registered bKash, Nagad, Rocket, Upay, or bank account, and to maintain accurate financial records associated with your account.
• Providing gaming and betting services: To deliver the full range of bd788 products including the sportsbook (cricket, football, kabaddi, and other markets), live casino, slots, and instant win games.
• Fraud prevention and security: To detect and prevent fraudulent activity, account takeover attempts, money laundering, bonus abuse, and other prohibited conduct. This includes automated risk-scoring of transactions and behavioural pattern analysis.
• Responsible gaming compliance: To monitor account activity for signs of problem gambling, to enforce deposit limits and self-exclusion instructions, and to comply with our responsible gaming obligations.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance.
• Legal and regulatory compliance: To comply with applicable anti-money laundering (AML) requirements, KYC obligations, and any lawful instructions from competent authorities.
• Platform improvement: To analyse aggregate usage data, identify technical issues, test new features, and improve the overall quality and performance of the bd788 platform.
• Marketing communications (with consent): To send you promotional offers, bonus notifications, and seasonal promotions relevant to your gaming preferences — only where you have opted in to receive such communications. You may withdraw consent at any time.

bd788 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only where strictly necessary and only with the categories of recipients described below, each of whom is bound by appropriate data protection obligations.

Payment processors and financial institutions: When you make a deposit or request a withdrawal, the minimum necessary information is shared with the relevant payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank — to process the transaction. These providers process your financial data under their own privacy policies and applicable Bangladeshi financial regulations.

Identity verification and KYC providers: bd788 may use third-party KYC and identity verification services to assist with document verification and age checks. These providers are granted access only to the specific documents and data points required to complete the verification task. They are contractually prohibited from using your data for any other purpose.

Game providers and software suppliers: To deliver casino and slot games, bd788 integrates with game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive only the minimum session and wager data required to run the game. They do not receive your full identity data or payment information.

Fraud prevention and security services: bd788 may share IP addresses, device fingerprints, and behavioural data with anti-fraud partners to protect the platform from abuse. This data is processed under strict confidentiality agreements.

Legal authorities: bd788 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally compelled to do so by a valid court order, statutory requirement, or other lawful legal process. We will not disclose more data than is strictly required by the applicable legal obligation.

Business transfers: In the event of a merger, acquisition, or transfer of all or substantially all of bd788's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer via the email address registered on your account, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.

bd788 uses cookies and similar client-side storage technologies (collectively, "cookies") to operate the platform securely and to improve your experience. A cookie is a small text file placed on your device by the bd788 platform when you visit. Cookies do not contain executable code and cannot access other files on your device.

The following categories of cookies are used by bd788:

bd788 does not deploy advertising or retargeting cookies. We do not allow third-party advertising networks to place cookies on our platform. Analytics data is aggregated and anonymised before any internal review — bd788 analysts do not access individual-level browsing records from analytics cookies.

bd788 may also use pixel tags (clear GIFs) in transactional emails to confirm that the email was delivered and opened. This helps us ensure that important account notifications reach you. You may disable image loading in your email client to prevent this tracking.

bd788 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected or as required by applicable legal obligations. The following retention periods apply as standard:

• Account and identity data: Retained for the duration of your active account plus a minimum of five years following account closure. This retention period reflects anti-money laundering record-keeping obligations.
• Transaction and financial records: Retained for a minimum of seven years from the date of the transaction, consistent with standard financial record-keeping requirements.
• KYC documents (NID, passport copies): Retained for five years following account closure. After this period, document images are securely deleted; a record confirming that verification was completed is retained for compliance audit purposes.
• Customer support communications: Retained for three years from the date of the interaction, or longer if the communication relates to an unresolved dispute or legal matter.
• Session and analytics data: Anonymised usage data may be retained indefinitely for aggregate platform improvement purposes. Personally identifiable session data is deleted within 24 months.
• Marketing consent records: Retained for five years from the date of consent, or until consent is withdrawn, to demonstrate compliance with marketing opt-in requirements.

Where you request voluntary account closure before the applicable retention period has elapsed, bd788 will deactivate your account immediately but retain the underlying data for the legally required retention period stated above. You will not receive marketing communications after voluntary account closure, and your data will not be used for any purpose other than legal compliance and fraud prevention during the retention period.

bd788 respects your rights in relation to the personal data we hold about you. You may exercise any of the following rights at any time by submitting a written request to [email protected]. bd788 will respond within 30 days of receiving a valid request. In complex cases, the response window may be extended by a further 30 days, with prior notice to you.

• Right of access: You may request a copy of the personal data bd788 holds about you, along with information about how it is used and with whom it has been shared.
• Right to rectification: If any personal data bd788 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure ("right to be forgotten"): You may request that bd788 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that override this right.
• Right to restriction of processing: You may request that bd788 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing pending verification of bd788's legitimate grounds.
• Right to data portability: You may request a copy of the personal data you have provided to bd788 in a structured, commonly used, machine-readable format (e.g., CSV).
• Right to object: You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on bd788's legitimate interests, though bd788 may continue processing where it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where bd788 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

bd788 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated on a regular basis to reflect evolving security best practices.

Key security controls in place at bd788 include:

• Transport Layer Security (TLS): All data transmitted between your browser or device and the bd788 platform is encrypted using TLS 1.2 or higher. The padlock icon in your browser address bar confirms an active encrypted connection.
• Data encryption at rest: Sensitive data stored in bd788's systems — including identity documents and payment references — is encrypted using AES-256 encryption. Database access is restricted to authorised systems and personnel only.
• Access controls: bd788 staff access to user personal data is governed by role-based access controls. Staff are granted access only to the data categories required to perform their specific job functions. All internal data access is logged and monitored.
• Password security: User passwords are stored as salted cryptographic hashes. bd788 staff cannot view or retrieve your plain-text password. If you forget your password, a secure reset link is issued to your registered email address.
• Penetration testing: bd788 conducts regular security assessments including vulnerability scanning and penetration testing to identify and remediate weaknesses in our systems before they can be exploited.
• Incident response: In the event of a data breach that poses a risk to your rights, bd788 will notify affected users without undue delay and will take immediate steps to contain, investigate, and remediate the breach.

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data bd788 holds about you, please contact our privacy team in writing at:

Please include "Privacy Request" in the subject line of your email along with your registered username and a clear description of your request. This helps us route your enquiry to the correct team and respond as promptly as possible.

Updates to this Privacy Policy: bd788 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered users by email at the address associated with their account at least 14 days before the changes take effect. The updated Privacy Policy will be published on this page with a revised "Last updated" date.

Your continued use of the bd788 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with the revised Privacy Policy, you should cease using the platform and may request account closure by contacting [email protected].

bd788 also maintains a Terms & Conditions page and a Responsible Gaming page, both of which should be read alongside this Privacy Policy for a complete understanding of your rights and obligations when using the bd788 platform. For common questions about account management, deposits, and withdrawals, please visit our FAQ page.

This Privacy Policy was last reviewed and updated on 1 January 2026. bd788 is committed to protecting your data and to being transparent about our data practices. 🔒 SSL Secured  |  🔞 18+ only  |  Play Responsibly.